Naples Care Management SMS Terms and Conditions

By providing your phone number, you consent to receive SMS messages from NAPLES CARE MANAGEMENT, LLC. These messages are limited to conversational messages related to appointment coordination, service updates, sending client-requested review links for feedback, and general care management communication.

Message frequency may vary. On average, you may receive 1-4 messages per month.

Message and data rates may apply. For more information on how your data is handled, please review our privacy policy at Naples Care Management SMS Privacy Policy

By opting in to receive SMS messages from Naples Care Management (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms). By providing your phone number, you consent to receive SMS text messages from Naples Care Management for appointment reminders, marketing messages, and general two-way communication related to our home care services. You acknowledge and agree that you are providing express written consent to receive both automated and manual text messages.

SMS Messaging Service

By providing your phone number, you consent to receive conversational SMS text messages from Naples Care Management. These messages are two-way, real-time communications initiated by either you or us, intended for conversational purposes such as appointment coordination, service updates, and home care-related communication. Message and data rates may apply.

Message Frequency

You may receive multiple conversational SMS messages depending on the flow of conversation or interaction initiated by you or us. Naples Care Management reserves the right to adjust the frequency of messages based on your engagement. We and the carriers are not liable for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply to each text message sent or received in connection with our SMS messaging service, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans).

Privacy Policy

Your information will be handled in accordance with our Privacy Policy. For more information, please visit: Naples Care Management SMS Privacy Policy

Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out, you will receive one additional message confirming your request has been processed. Reply HELP for help or contact customer service at 239-799-1094.

Help/Customer Support

For assistance, you may reply HELP to any of our SMS messages or contact us directly at 239-799-1094.

Liability

To the fullest extent permitted by law, we disclaim all liability for any errors, delays, or failures in the transmission or receipt of SMS messages, whether caused by technical issues, your mobile provider, network congestion, or third-party systems.

Additional Terms

By opting in, you represent that you are the account holder or have the account holder’s permission to enroll this number. Naples Care Management reserves the right to modify these Terms at any time. Continued participation constitutes your acceptance of those changes.